State Farm® Insurance Agent Laurie Ebeling

"Stacy is awesome! We had a peculiar situation with customers, and she was quick to respond. She handled the situation with kindness and professionalism. I would recommend this office to anyone; they truly care about their customers."

"I have been working with Laurie Ebeling for over 40 years. She and her staff truly go above and beyond for our family to make sure we are fully protected. Whenever we have a question, Laurie and her team respond immediately and handle everything with genuine care and professional expertise! Being able to have this personal level of honest customer service is rare these days, and I highly recommend this agency for all insurance needs!"

"I am extremely thankful this woman is not my State Farm agent. I have been with State Farm since I started driving and had Jim Francis as my agent in Ste Genevieve. I have never experienced the hell my family member is going through with Laurie. She simply does not care about the people she insures unless you are friends with her. My family member had some hail damage. State Farm tried to total it but instead decided to fix it. It is going on 3 months that he has been without his vehicle. There has been stories about backordered parts and the vehicle was taken to a completely different shop than what he was told. When Laurie was contacted all she said is that there is nothing she can do. My family member unfortunately did not have rental car on the policy, however I think 3 months is an excessive case and I cannot believe she is not trying to do more for him. I bet she still charges him for his monthly insurance that is doing him no good without a car. I also bet that if he had more than 1 policy with her, she would try to figure something out. I am sure she is going to give bullshit reasons why she is not doing anything, but I asked my State Farm agent that I currently have about what is happening and he was appalled. She also basically told my family member to call the collision center himself. I thought your insurance agent was supposed to be your point of contact and work in your favor. Not so much with Laurie Ebeling! This is just the start of the bad reviews I am going to do about this agency. Everyone needs to know what kind of business this is.

After reading Laurie's response, I called my State Farm agent. He gave me some steps to take and some phone numbers to call to pass along to my family member. Which I believe proves my point. I don't pretend to know anything about insurance, but I have had excellent Stare Farm agents over the last 35 years that wouldn't have let ths happen."

"Laurie and her team are very pleasant to deal with. Quickly got to work at getting an insurance quote for me. It was definitely worth my time to stop in."

"Laurie and her staff are the best. It's true what they say, "Like a good neighbor, State Farm is there." Laurie is a GOOD NEIGHBOR!"

"Laurie and her employees are friendly and personable so that it makes you feel relaxed and comfortable discussing your personal needs in insurance."

"Laurie & her staff have always been very helpful regarding our insurance needs."

"Laurie and her team have always been friendly, helpful and very well informed. I have worked with them for at least twenty years and have never been disappointed with their service and professionalism."

"I love these folks and how amazing they are. I have been with Laurie for years and can't say enough about her and her entire staff. Best agents in town."

"Helpful, professional workers."

"Laurie,Dawn & Stacy are all so helpful. I swear they recognize my voice whenever I call. When I had a claim from hail damage, they all helped me navigate how to deal with it and went out of their way to follow up. When ever I stop into the office, they all acknowledge me and ask about things other than just business stuff and share what has been happening in their lives too. I feel the team is like friends that have your back. They do a great job and I hope they know how much they are appreciated.

Brandon"

"We love working with you guys. You are very helpful and always are quick to answer any questions we may have! Richly recommend!"

"Very great place they help you find the best fit for you"

"My family has been with the Laurie Ebeling agency for many years. Excellent customer service and very responsive to our questions and needs. I’m confident that Laurie and her team have our best interests in mind."

"Laurie and her team has protected our family for the past 3.75 years. Her team works hard to make sure we have a great experience. I have recommended her many times over the last few years and will continue to do so. I am in the insurance world as well and I know how important relationship building is."